See also: How to use the Apple TV remote app. It is possible that you may have a defective remote. If you are having issues while trying to use your remote, it is time to contact Apple support. So you have tried all of the options above. Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV screen. Pair: Press and hold the Menu and Right buttons for 6 seconds.Unpair: Press and hold the Menu and Left buttons for 6 seconds.There are two ways to charge your remote: Plug it in to your computer with the included Lightning to USB Cable. As stated above, you can do this by unplugging (and then replugging) your Apple TV device from power. The Siri Remote takes about two and a half hours to fully charge and you can continue using your remote while it charges. Please make sure that the + (positive) and – (negative) ends of the new battery correspond with the + and – battery slots in your Apple TV remote. Please make sure that you insert the battery correctly. It should be a small, round disc-shaped battery. Locate the old battery inside the battery compartment. This step is applicable if your remote uses a coin cell battery. The aluminum remote uses a CR2032 or BR2032 lithium 3V coin battery and the white remote uses CR2032. Now that you have removed the battery cover, it’s time to take out the old battery from your Apple TV remote. This type of battery can be purchased from most general stores. The remote has dedicated buttons for Menu and Play, and a round navigation button for pressing up, down, left, and right. It also works with other models of Apple TV, though functionality might be limited. Is your Apple TV not connecting to Wi-Fi? Aluminum or white Apple TV remote not working? Apple Remote (aluminum) This remote ships with Apple TV (2nd and 3rd generation) and features an aluminum silver casing. Press and hold the menu and volume up buttons together for five seconds.Make sure that your Apple TV is turned on.Since you are having issues with your remote, simply unplug your Apple TV from its power source, wait 10 seconds and then plug it back in. Make sure that your power outlet is working.Make sure that all connections are secure.If you suspect that your battery is not charging, make sure that: Plug your remote into a wall outlet, your computer or other USB outlet and charge it. If your remote is low on charge, it may stop working. It is possible that your remote may seem to be unresponsive its battery is completely dead.Step 3: Use the virtual remote to open Apple TV Settings. Step 2: Tap Apple TV remote icon and choose your TV. Please after trying each step below, test your remote to see if you’ve fixed your issue. Step 1: Swipe down from the to-right corner of your iPhone to open the Control Center. Siri Remote or Apple TV Remote not working? Furthermore, make sure that you do not use your remote too far away from your TV. Remove any obstacles from the front of your TV. Make sure that there are no objects between your TV and Apple TV remote that can block the sensor and signal. Before you do anything, however, check for obstruction. They are compatible with Apple TV 4K and Apple TV HD.There are three types of Apple TV remotes: See also: How To Watch Disney Plus On Your Apple TV The leading cause of an unresponsive Apple TV remote is a low battery that needs. How you can troubleshoot your remote depends on what type of remote you have. Here are some steps you can take to get your Apple TV remote working again. If this doesn’t work, try using a new HDMI cable if possible. Sometimes your remote may become glitchy, act bizarre or may not work at all. Step 1: Unplug your HDMI cable from both the TV and Apple TV, and plug it back in. See this article if the remote app is not working. You will not be able to use your Apple TV without your remote. Apple Remoteįor an Apple Remote (1st gen), press and hold Menu and Next/Fast Forward for six seconds to pair it to your device.This article explains how you can fix if our Apple TV remote is not working properly. Then hold them down for six seconds.Īn icon that looks like two joined chain links should appear over a remote control icon on your screen to let you know you’ve successfully paired your devices. To pair an Apple TV Remote (2nd and 3rd gen) with an Apple TV receiver, point the remote at the receiver and press the Menu button and Right Arrow button at the same time. If prompted, place your remote on top of your receiver.Įasy peasy-an onscreen message will appear if you pair your remote successfully.Press and hold down the MENU and + (volume control) buttons at the same time for 2 to 5 seconds.
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